課程名稱 |
知識管理 Knowledge Management |
開課學期 |
105-2 |
授課對象 |
管理學院 資訊管理學研究所 |
授課教師 |
吳玲玲 |
課號 |
IM7083 |
課程識別碼 |
725 U3360 |
班次 |
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學分 |
3.0 |
全/半年 |
半年 |
必/選修 |
選修 |
上課時間 |
星期三7,8,9(14:20~17:20) |
上課地點 |
管二204 |
備註 |
本課程中文授課,使用英文教科書。 限本系所學生(含輔系、雙修生) 且 限碩士班以上 總人數上限:30人 |
Ceiba 課程網頁 |
http://ceiba.ntu.edu.tw/1052IM7083_ |
課程簡介影片 |
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核心能力關聯 |
核心能力與課程規劃關聯圖 |
課程大綱
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課程概述 |
To compete in the emerging knowledge-centric economy, most of organizations across various industries have undertaken various initiatives to manage their most important yet volatile asset—knowledge. Knowledge management (KM) refers to a systematic and organizational process for acquiring/creating, organizing, sharing, transferring, using/applying, and updating both tacit and explicit knowledge to enhance firm performance and adaptability, increase the values of existing products and services, and create new knowledge-intensive products, processes, and services. While KM was developed first in industries and business functions that are basically selling knowledge—professional services, pharmaceuticals, research and development functions—it is quickly becoming prevalent in other industries, including manufacturing, financial services, and government organizations. It can be expected that most of industries will view themselves as knowledge-intensive and will develop or adopt some KM initiatives in their business units and functions.
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課程目標 |
The purpose of this course is to provide a comprehensive overview on the emergent practices in KM. Specifically, in this course, we will explain the concepts, theories, and technologies that establish the foundation for KM, processes and strategies for developing and deploying KM initiatives, and organizational, managerial, and behavioral perspectives concerning various KM activities. |
課程要求 |
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預期每週課後學習時數 |
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Office Hours |
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指定閱讀 |
1. Dalkir, Kimiz (2011). Knowledge Management in Theory and Practice. 2nd ed. MIT press.
Optional:
1.Hislop, D. (2013). Knowledge Management in Organizations: A critical introduction. 3rd ed. Oxford Press
2.North, K., & Kumta, G. (2014). Knowledge Management: Vale Creation through Organizational Learning. Springer
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參考書目 |
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評量方式 (僅供參考) |
No. |
項目 |
百分比 |
說明 |
1. |
Examination |
40% |
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2. |
Project Proposal and Presentation |
10% |
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3. |
Project Report and Presentation |
35% |
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4. |
Participation (including Case Discussions) |
15% |
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週次 |
日期 |
單元主題 |
第1週 |
2/22 |
Introduction to the Course |
第2週 |
3/01 |
Fundamentals of KM |
第3週 |
3/08 |
KM Cycle and KM Models
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第4週 |
3/15 |
KM Strategies |
第5週 |
3/22 |
Knowledge Acquisition and Creation |
第6週 |
3/29 |
Knowledge Sharing |
第7週 |
4/05 |
No Class (清明節) |
第8週 |
4/12 |
Proposal Presentation |
第9週 |
4/19 |
Knowledge Transfer and Application |
第10週 |
4/26 |
The Knowledge Team and Social Network |
第11週 |
5/03 |
KM Technologies and Systems (I)
(by Prof. Wei) readings TBA |
第12週 |
5/10 |
KM Technologies and Systems (II)
(by Prof. Wei) readings TBA
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第13週 |
5/17 |
Measuring the Value of Knowledge |
第14週 |
5/24 |
Organizational Learning, Unlearning and Change |
第15週 |
5/31 |
Context of KM: Leadership, Organizational Structure, and Culture |
第16週 |
6/07 |
Group Project Presentation (I) |
第17週 |
6/14 |
Group Project Presentation (II)
Project report due |
第18週 |
06/21 |
Examination
2:20-5:20pm
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